General
97 results found
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Allow kid profile setup without forcing picture upload
When creating my kid's profile I was forced to upload a picture to complete the process. I didn't have one at the time so I uploaded a fake just to get through the process to set up the kids.
2 votes -
View chronologically
Please add the ability to view posts chronologically.
2 votes -
"for now. for later. for ever" - Isn't 'forever' one word? Just thinking out loud, oh and I LOVE your app!
"for now. for later. for ever" - Isn't 'forever' one word? Just thinking out loud, oh and I LOVE your app!
2 votes -
Dropbox
I can't get acct and Dropbox to sync...it says I am putting in wrong address/password...help please
2 votes -
Delete a video comment
It's hard to get a good video comment right first time. I recorded and retook a few times.
Eventually I kept one I was happy with but decided to record one more and then choose between them. I now wish to discard the first one but can't work out how. There must be a way since what if a comment is left that I would not want my child to hear/see -as parent should have full editing rights - even if via a protective password.Thanks, Sallyanne Fisher.
2 votesHi Sallyanne,
Thanks for your feedback. I agree! There are a couple (not so great) videos I’ve recorded myself that I’d like to delete off my child’s profile. We are working on that feature and hope to have it implemented in the near future. Please stay in touch and keepy on keepy-ing on!
-Autumn
Community Manager -
School platform
Is there a special teacher/school format for storing student work on keepy? Both audio and visual
2 votes -
Cropping tool
The cropping tool is very hard to use. I would suggest improving on that one particular feature. Love the app though very much!!
2 votesHi Michelle,
We appreciate your feedback. We’re constantly working to improve the Keepy experience for our amazing users, and we’ll keep your thoughts in mind. Please stay tuned for a version update soon!
Thanks for being a Keeper,
Autumn
-Keepy Community Manager -
Have a paid app with unlimited keeps
I think this app is amazing and I would be happy to pay for it if I new I would have unlimited keeps. My boys come home most days with something to go on the wall. I would worry about going over the amout I have paid for every time. However if there was a one off fee to pay at the start or after a trial I would defo pay it.
2 votesHi Chloe!
So glad to hear you’re enjoying Keepy, thanks for sending your feedback.
Keepy is FREE for life and all users can upload 31 keepies per month for FREE. For more active users, we offer Premium Keepy (101 keepies for $1.99/month) and Ultimate Keepy (Unlimited keepies for $2.99/month).
Let us know if you have further questions. :)
Best,
Autumn
Keepy Community Manager -
Sync between devices
I noticed that the app does not appear to sync the deletion of pictures across devices. If I add a picture on one device, I can see the added picture on the other device. But when I delete pictures from one device, the pictures still appear on the second device. The only way to make the deleted pictures disappear from the second device (without manually deleting the pictures again on the second device) is to uninstall and reinstall the app again on the second device. Shouldn't the apps on two different devices sync up to reflection deletion of pictures on…
2 votes -
allow users to edit the date of birth of a child
I just realized I didn't change the year of birth for 2 of my kids when i created my keepy account. i cant find the option to edit the date of birth. I've looked on iOS from my phone and on the web from my mac. thanks in advance for the help!
2 votes -
Pets
Should have file icon for pet pictures
2 votesHi Michael,
You can add your furry friends as a “kid”, and assign them any name and picture you like! Keepy will work just the same.
Great idea, by the way. We hope you’ll share some of your best pet pics to our Keepy gallery so we can enjoy them too. :)
Best,
Autumn
Keepy Community Manager -
2 votes
Hi Adi,
A new version of Keepy is now available on the Google Play store.
Many thanks for the feedback!
-Autumn
Keepy Community Manager -
Saving video comments to camera roll
I would use this app if it allowed me to save the video comments to my camera roll. Those video comments are precious and in some cases more important to me than the original picture!
2 votesHi Sherry,
We couldn’t agree more! And the good news is, when you link your Keepy account to Dropbox, your video comments along with all your content will automatically sync to your Dropbox account. Yours forever. :)
Let me know if you have any other questions.
-Autumn, Community Manager -
1 vote
Hi Teri, we think so too! Please stay tuned, there may be good news for you VERY soon. :)
-Autumn
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Microphone
I like the app and would love it if the microphone worked...it keeps saying iPhone microphone not working but this is fine with everything else. Anyone having same problem or know how to fix? Tks
1 voteHI Elisabeth,
Please make sure your microphone is enabled.
Go to your iPhone’s Settings, then Privacy, then Microphone and enable Keepy.
Let us know if you have further trouble!
-Autumn
Community Manager -
Sending the child's recording.
I love Keepy! But, I've sent several pictures to family and they aren't able to hear the recording from our child. I've sent them email & text message to iPhone & iPad, but it doesn't work. Am I doing something wrong or are they?
1 voteHi Chris,
Thanks for being a keeper. :) No one is doing anything wrong! When you share a Keepy via email or text, recipients only see the image. So! If you want them to see the videos and hear the voiceovers, you need to invite them to be your child’s “fan”. They will then receive email notification everytime you upload a Keepy, with a link from which they can view the Keepy and corresponding content.Lots of great updates coming soon so please stay tuned! And let us know if you have further trouble.
-Autumn
Community Manager -
Well-designed!
Who designed the UI for this all? It's amazing. P.S. I was a Tap camper from 1988-1994. Go gray!
1 vote -
Gender not recognised?
When I tried to add fans, I proceeded to this stage and got the following message:
Jiayin Zhao sent you a request in keepy.
I'd love you to be David's fan on keepy so you can see all of her awesome creations.I didn't send it because David is a boy, using "her" is not appropriate. I went back and checked my setting and confirmed that I definitely selected boy.
Can you fix this for me please?
1 vote -
Pets
Third inquiry no response! Idea, there should be a categories for pets. Dogs, cats, etc!
1 voteHi Michael!
Sincerest apologies that you’ve not heard from me sooner. Thanks for joining Keepy and sharing your feedback. That’s a lovely idea. You could always add your beloved pet as a “kid”, and assign a gender, so that he or she could have a profile with a cute picture. We’ll be sure to let you know if and when the feature you’re requesting is in the pipeline. Thanks again.-Autumn
Community Manager -
Location
It seems there are only 3 locations that can be associated with keepys - I have numerous locations I want to list. Can the numbers be increased?
1 voteGavin,
You can add as many places as you’d like.
If you tap on the “place” button and see the places list, you can scroll to the bottom of this pop up you will see the “add place” button.Cheers,
Yaniv
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