Skip to content

General

97 results found

  1. Delete

    Can u delete keepeies? I put the date on three of mine thinking I was setting up my kids folders and they saved as 3 of my 50?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Larisa,

    To delete a keepy:

    1. tap the pencil (“edit”) icon on the top right corner of the keepy
    2. scroll down and tap the “delete” button
    3. tap “yes” to confirm

    Voila! Your keepy is deleted. Let us know if you need further assistance. :)

    -Autumn
    Keepy Community Manager

  2. Age calculated, rather than date

    While my child is very young, it would be great if a work was labelled 3 years, 2 months, rather than just the date.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Alison,
    Thank you for reaching out,
    Your Idea is great, and was actually already implemented in our laters version, which you can update from the appstore.
    as soon as you update, if you would look at your kid gallery in the grid mode, you will see it order by age

    Keepy on keeping on

    Offir and the keepy team

  3. what if "keepy" disappears one day ?

    what happens in "keepy" goes out of business in 20 years or technology changes, how would i get back all those "keepy" momentos

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Kathy,

    Thanks for reaching out, we hear this question a lot. We don’t plan to go anywhere, but you can take advantage of our free and automatic Dropbox sync to safeguard your keepies as well as your audio and video files. (You need a Dropbox account to do this.)

    Let us know if you have further questions!

    Best,
    Autumn
    Keepy Community Manager

  4. Delete child added by mistake

    Hi
    Great app - love it!
    However, I have accidentally added my child twice and cannot work out how to delete the one I don't need. Is there a way of doing this?

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Maria & fellow Keepers,

    You can delete profiles by tapping:

    Settings—>My Kids, then select the kid, scroll down and tap “delete kid”.

    Hope that helps! Let us know if you have further trouble.

    Best,
    Autumn
    Keepy Community Manager

  5. Offer an Android version

    So that family and friends that own Samsungs can comment on the artwork...... Grandmas are SPECIAL ... and own Samsungs!!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Gender not recognised?

    When I tried to add fans, I proceeded to this stage and got the following message:

    Jiayin Zhao sent you a request in keepy.
    I'd love you to be David's fan on keepy so you can see all of her awesome creations.

    I didn't send it because David is a boy, using "her" is not appropriate. I went back and checked my setting and confirmed that I definitely selected boy.

    Can you fix this for me please?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Provide an export/backup option

    When a service provider proposes to store my stuff and keep it accessible forever, I get nervous. I've seen too many services shut down and shut off without a data transition plan. Is there current a way (or a plan) where I can export artwork, tags, comments, etc. for offline preservation and access?

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    All of us here at Keepy are working hard to protect your content. We are constantly looking for the best ways and the most advanced solutions to keep you keepying on.
    Your keepies are not dependent on a device. Whatever device you are on, you can simply download the app, log into your account and everything will be there.
    Furthermore, you can ask us for all of your keepies at any given moment and we will be happy to send you all of them in the same quality you saved them in.
    And just to be on the 100% safe side, we also offer the option to auto-sync your Keepies with Dropbox, a well established, reliable cloud based storage service accessible from any device (with an internet connection).

    We highly recommend you use it and link your account to Dropbox by following these 3 simple steps:
    1. Open a Dropbox…

  8. Well-designed!

    Who designed the UI for this all? It's amazing. P.S. I was a Tap camper from 1988-1994. Go gray!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Storage

    Would like to see a Shutterfly option also. Not only could we store pics. but we could make books from that account.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Jess,

    You can now print your Keepies on Shutterfly products!

    Once you have the Shutterfly app installed, simply tap on the Keepy you’d like to print, tap “share”, then “other”, then select “Shutterfly”.

    Enjoy, and thanks again for your feedback.

    -Autumn
    Keepy Community Manager

  10. Adding/Editing Locations

    It would be great if we could be able to add more than 3 locations or to edit existing locations, if there's only a limited number of locations to add. I messed up on the naming of one of the locations I added. I wanted to be able to either edit, or just simple delete that saved location. Maybe add an edit button below the add button in the pop up so that "X"s appear by the location items? If that happens, I can tap on it so that I can delete any of the saved locations?

    Overall, loving this…

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Sign-Up Invitation Woes

    I find that if I send an invite to someone and they download & create an account at that moment, it doesn't give them the "become a fan" option. I have to remove the invitee on my end after they've downloaded app / account creation in order to send the request and have them get it in their inbox. Also, when clicking "accept" the first time, it always gives an "network error" message. After this point, I can still see the invite notification, click on it, then it will add the kids to the other persons account.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Linnette,

    Hope you’re well! Thanks for all the great feedback. Hopefully you’ve updated to the newest version with great new features. Please let us know if you’re having any further trouble with the fan invitation process for Keepy.

    Best,
    Autumn
    Keepy Community Manager

  12. New account name options

    I should be able to select mom/dad/grandma/friend etc for myself at account registration just as I can when adding a fan.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Adding fan email

    The email field should connect to Contacts so we can select the address directly from there.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Fantastic app

    I've just used keepy for the first time today and I LOVE it!! Cute instructions help you through, organizing per child is great and the adding comments and video commentary is the best idea ever!! Absolutely love it!

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Multiple page projects

    What's the best way to post multiple page projects, like a story? It's clunky to post page by page as separate posts....thanks!

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,
    I am happy to update that both iOS and Android users can now add more than one photo per memory.
    Please try it out and tell us know what you think at help@keepy.me

    Thank you so much for your patience

    Dee Platt
    Keepy community manager

  16. Adults too

    I see immediate application for adults too. Tons of my mommy friends are making do it yourself projects and sharing on Pinterest. While I can add myself as a child profile, it might be cool to overtly suggest mommy and daddy set up a profile to track their creative things as well. Creative kids come from creative parents!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Kids iPad cases

    My friend just launched a biz called applepieusa.com. Check out the kids iPad case product. Would be awesome to synch with those guys to use the keepy artwork to customize the case. Imagine the meeting rooms with proud parents all sporting their cases!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 3 5 Next →
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base