My Keepy backup to Dropbox stopped working in 2017. In my Dropbox, there is a Keepy file (which has Keepy posts through August 2017) and a Keepy v2 file, which is totally empty. None of my keepys from fall 2017, all of 2018, and all of 2019 have backed up to Dropbox. That's unacceptable. I've contacted customer service 5 times and they always say they'll get back to me, but they don't. Can't pay $49 every year for an app without a backup!