General

  1. Fix Dropbox sync

    My Keepy backup to Dropbox stopped working in 2017. In my Dropbox, there is a Keepy file (which has Keepy posts through August 2017) and a Keepy v2 file, which is totally empty. None of my keepys from fall 2017, all of 2018, and all of 2019 have backed up to Dropbox. That's unacceptable. I've contacted customer service 5 times and they always say they'll get back to me, but they don't. Can't pay $49 every year for an app without a backup!

    1 vote
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  2. What is the difference between returning to a free account from a premium

    Hello,
    I have some questions for use keepy.
    What is the difference between returning to a free account from a premium?
    What is the difference between the uploaded content?
    If I purchased the premium plan and then canceled it, it will be restored to a free account.
    Will the photo and videos originally uploaded by premium still exist with storage or automatically reduce pixels?
    Please let me know, thank you.

    Best Regard

    1 vote
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  3. Lifetime access option

    So we like it, but are we going to have to pay $46/year for the rest of our lives to maintain access to it? That doesn’t seem feasible.

    1 vote
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  4. 6 votes
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  5. Resource Page Suggestion for Keepy

    Hello there,

    My name is Ann Crislip, and I manage digital public relations for SMARTBOX, a national portable storage and moving company.

    I recently discovered -- and thoroughly enjoyed -- your post, https://keepy.me/blog/cool-garage-ideas/, and I thought that your readers might appreciate our blog about the helpfulness of portable storage containers for decluttering, safely storing off season patio furniture and equipment, and keeping winter gear off site but accessible.

    4 BEST USES FOR A PORTABLE STORAGE CONTAINER DURING WINTER: https://www.smartboxmovingandstorage.com/blog/post/smartblog/2019/09/25/4-best-uses-for-a-portable-storage-container-during-winter

    Do you think this would be interesting to your audience? If so, please link to it as a courtesy of…

    1 vote
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  6. stop accessing my camera/draining my battery when I am not using this app

    I keep getting notified that Keepy is accessing my camera and my battery is super drained all of the time. I love the idea, but would hate to have to delete the app over that

    1 vote
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  7. Add my own categories/ subcategories & search field for tags & titles

    My son loves to draw but we’re drowning in all paper! He wants to save EVERYTHING. I was hoping I could create categories for his artwork so that we could easily access it. Drawings of superheroes, drawings of dinosaurs, book characters, etc etc. I want to be able to easily organize everything and then be able to search for them using tags or the title name. I’d really love to be able to use this app but without this ability it doesn’t help me too much right now. Thank you!

    2 votes
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  8. Blended non-nuclear families

    I'd like to add my voice to the idea of adding more options for extended family (and primary caregivers). What if you're the grandparent raising a child, or an aunt, or two moms or dads? And what if mom and dad have step-parents (as in our case)? I need 7 slots please (and that doesn't include great-grands). I don't want any to feel slighted.

    Do fans know they've been set as a friend or general family member, or am I the only one who sees the family tree?

    4 votes
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  9. Photobook

    Can‘t find them?!?

    14 votes
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  10. Extended family can upload moments

    I would like that family can also add moments or photos. The fan feature is good but I think it needs more engaging.

    1 vote
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  11. Pics dissapeared

    Some of my uploaded pics has dissapeared, why?
    Doesnt feel safe to use this app to save pics if they suddenly are gone?

    3 votes
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  12. I hope you like it for a long time.

    this is so cool thing you have been destroyed

    2 votes
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  13. photo book of kids are

    Is there a way that I can create a book of each childs art that I have cataloged on your site.

    1 vote
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  14. 1 vote
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  15. Can’t change date from day of upload- problem clearly not fixed yet

    In my case my child is 20. All of the stuff I’m uploading is her little kid art. I cannot get the date to say anything other than 2019. Very frustrating.

    1 vote
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  16. DVDs

    I see that books can be ordered. Can DVDs of pictures and videos also be purchased? Also could the DVD include voice recording to narrate the story?

    1 vote
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  17. 1 vote
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  18. help me :)

    I am a freelance journalist in Montreal and I am writing an article for The Gazette Newspaper on apps that streamline your home life. I interviewed a professional organizer, who highly recommended your app, and I was wondering if it would be possible to get a few high-resolution lifestyle shots of people using the app, etc. I urgently need photos to run with my article. Please let me know if it's possible to send over some images. Thanks!

    1 vote
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  19. Videos

    I thought I saw there can be videos, but I can’t find how to do that.

    1 vote
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  20. 1 vote
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