General

  1. Server busy. Please try again later.

    How often is everyone else getting this message and is unable to post? Some days, it occurs for days at a time. I upgraded from the free plan and didn’t expect to have this occur so often.

    1 vote
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  2. God and Jesus are greater than anyone on Earth😇

    Meaning God can do anything That humans cannot do

    1 vote
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  3. Photo books and lifetime access

    Photo books and lifetime access please!!! I signed up for this app for photo books, but these are not in the store? I may be forced to find another platform if this won’t be an option in the future.

    6 votes
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  4. 2 votes
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  5. Videos show as uploaded but do not play

    No notification of video upload, and will not play. Tried many times over several weeks. App is up to date

    2 votes
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  6. Paid subscription not recognized

    My keepy app keeps telling me I have no more free pics left and to subscribe to premium. I already did!! I bought a years subscription back in July and keep having trouble - what do you recommend?

    13 votes
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  7. respond to my help email

    I need some help to cancel my subscription for Keepy. I have tried to follow the instructions in the "Help", and need someone to contact me. thank you. This is my 6th attempt for connection with a person. thank you for your attention to this matter. - Marian Engelland

    1 vote
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  8. 2 votes
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  9. 1 vote
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  10. Photo books, categories and editing

    When making a photo book all photos appear in the list of available pictures. What is the point of categorizing the photos upon upload if they all show up? There should be a way to filter by child, then by the category when creating a book. Also, when uploading images any cropping/trimming does not save so when you create a photo book you have to edit each picture again. This is redundant; why doesn’t my first edit save the photo?

    7 votes
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  11. Photo books

    Are there any plans to add a photo book to the items we can purchase? I see that in 2013 there were plans to do so instead of having to download pics to Dropbox, etc. Any further development directly from this app?

    14 votes
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  12. Fix Dropbox sync

    My Keepy backup to Dropbox stopped working in 2017. In my Dropbox, there is a Keepy file (which has Keepy posts through August 2017) and a Keepy v2 file, which is totally empty. None of my keepys from fall 2017, all of 2018, and all of 2019 have backed up to Dropbox. That's unacceptable. I've contacted customer service 5 times and they always say they'll get back to me, but they don't. Can't pay $49 every year for an app without a backup!

    11 votes
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  13. 1 vote
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  14. Security Alert Bug-Hunterr

    Hello Team,

    Hope you are doing well!

    I have gone through website profile and thought of connecting with you to showcase our Software Testing capabilities. We are an enthusiastic team of Software Tester & QA professionals, passionate about what we do and strive to deliver only quality results to make your products seamless & free of bugs.

    Our services include:
    • Test Management
    • Automation & Manual Testing
    • Mobile & Functional Testing
    • Compatibility & Regression Testing
    • Performance & Security Testing

    Value additions that Your Company brings to the table:
    • As an independent software testing & QA…

    2 votes
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  15. Lifetime access option

    So we like it, but are we going to have to pay $46/year for the rest of our lives to maintain access to it? That doesn’t seem feasible.

    8 votes
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  16. Add my own categories/ subcategories & search field for tags & titles

    My son loves to draw but we’re drowning in all paper! He wants to save EVERYTHING. I was hoping I could create categories for his artwork so that we could easily access it. Drawings of superheroes, drawings of dinosaurs, book characters, etc etc. I want to be able to easily organize everything and then be able to search for them using tags or the title name. I’d really love to be able to use this app but without this ability it doesn’t help me too much right now. Thank you!

    9 votes
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  17. stop accessing my camera/draining my battery when I am not using this app

    I keep getting notified that Keepy is accessing my camera and my battery is super drained all of the time. I love the idea, but would hate to have to delete the app over that

    2 votes
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  18. What is the difference between returning to a free account from a premium

    Hello,
    I have some questions for use keepy.
    What is the difference between returning to a free account from a premium?
    What is the difference between the uploaded content?
    If I purchased the premium plan and then canceled it, it will be restored to a free account.
    Will the photo and videos originally uploaded by premium still exist with storage or automatically reduce pixels?
    Please let me know, thank you.

    Best Regard

    1 vote
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  19. 12 votes
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  20. photo book of kids are

    Is there a way that I can create a book of each childs art that I have cataloged on your site.

    3 votes
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