Paid subscription not recognized
My keepy app keeps telling me I have no more free pics left and to subscribe to premium. I already did!! I bought a years subscription back in July and keep having trouble - what do you recommend?
I had this problem twice, each year when my subscription updated. Customer service was prompt both times.
Jaclyn Burket commented
I had the same issue a couple of years ago and customer service responded and fixed it. It has happened again this week and I haven’t had a response from them yet.
Have the same now!! I’m so angry!
I had the exact same issue and I cannot get Keepy to reply to me. I asked apple support and they also had no luck. I'm now wondering if this company is fraudulent?