Paid subscription not recognized
My keepy app keeps telling me I have no more free pics left and to subscribe to premium. I already did!! I bought a years subscription back in July and keep having trouble - what do you recommend?
![](https://secure.gravatar.com/avatar/3d18adb053815971bddfabb18eb1c813?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Donya commented
I had this problem twice, each year when my subscription updated. Customer service was prompt both times.
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Jaclyn Burket commented
I had the same issue a couple of years ago and customer service responded and fixed it. It has happened again this week and I haven’t had a response from them yet.
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Andy commented
Have the same now!! I’m so angry!
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Peachy commented
I had the exact same issue and I cannot get Keepy to reply to me. I asked apple support and they also had no luck. I'm now wondering if this company is fraudulent?