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Sync between devices

I noticed that the app does not appear to sync the deletion of pictures across devices. If I add a picture on one device, I can see the added picture on the other device. But when I delete pictures from one device, the pictures still appear on the second device. The only way to make the deleted pictures disappear from the second device (without manually deleting the pictures again on the second device) is to uninstall and reinstall the app again on the second device. Shouldn't the apps on two different devices sync up to reflection deletion of pictures on one device? I am logged into both devices using the same account.

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Andy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminKeeper (Family supporter, keepy) responded  · 

Hi Andy,
Thank you for reaching out. I am sorry to hear about this issue.
Keepy, being a cloud based platform, is not device centric and therefor does show the same keepies on all devices. It sometimes might need a little time or close/log out of the app to update it, but that is the common behavior.
If this is not what you are experiencing, please email us at help@keepy.me and I will make sure our tech team look at this ASAP

Thank you again,
Dee Platt
Keepy community manager

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