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  1. setting to turn off new picture to upload notification...

    it's annoying. there's a reason I didn't upload that pic I took 3 days ago.
    I don't need to be notified hourly that i can click to upload it.

    10 votes
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      We messed up, and we fixed it.
      This has been done with a pure intention to help you organize your kid’s memories and share more of them with your loved one.

      Most of you loved the reminder, but we also heard complaints for not enabling a setting to disable it, It was a big mistake and we are truly sorry.

      We have just released an update with new option under settings. These options will allow you to set the new photos reminder to ‘Immediately’, ‘Daily’, ‘Weekly’ or ‘None’.

      Please go over to the play store and make sure you have the latest version offered there.

      Thank you for the quick and honest feedback.

    • "Music" tag

      Hello. Brand new user. I couldn't find a "music" tag. Using "performance", which is fine, but "music" might be a good idea. Thank you.

      6 votes
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      • Error showing up

        Whenever I try to upload a picture of my students work an error pops up, I haven't been able to use the app like I'd like to because of this.

        2 votes
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          1 comment  ·  Admin →
        • Blank pictures

          Even though a picture is entered, it shows it as blank unless I edit it.

          11 votes
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            Hi All,
            We released a new version to the app store, that fixes the issues we had with uploading photo and video upload for those who had challenges. Please give a try to the new version and let us know if the new version works better
            Offir

          • View chronologically

            Please add the ability to view posts chronologically.

            2 votes
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              completed  ·  3 comments  ·  Admin →
            • Allow parents!

              Sometimes we want to keep stuff about the parents too. Just to keep memories.

              5 votes
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                Hi David,

                Of course you do! Lots of our users create profiles for themselves and their parent partners. You can create as many profiles as you like, so go wild!

                Let us know if you have further questions. :)

                -Autumn

              • Adults too

                I see immediate application for adults too. Tons of my mommy friends are making do it yourself projects and sharing on Pinterest. While I can add myself as a child profile, it might be cool to overtly suggest mommy and daddy set up a profile to track their creative things as well. Creative kids come from creative parents!

                3 votes
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                  completed  ·  2 comments  ·  Admin →
                • Comments

                  I don't always want to be recorded. Unless I'm missing the place to do it, I really don't see anywhere you can type a comment for the picture.

                  3 votes
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                    1 comment  ·  Admin →

                    Hi Mireille,

                    Just making sure you’ve downloaded the newest version of Keepy?! We now offer commenting via voice, video and text (for the camera shy).

                    Thanks for your feedback and for being a Keeper.

                    -Autumn
                    Keepy Community Manager

                  • NOT user friendly

                    Every time I try to keeps something I her additional instructions forced on me. My most current problem is with the 4th document I've tried to store. My sons spelling test. Now when I go to any child it shows their stuff greeted out with the word edit and an arrow pointing to a pencil. However u can't tap the word or pencil or change anything. Great idea for an app but 4 tries out of four I have not been able to load what I want. SOOOO thankful I haven't added fans or shown this frustrating app to friends…

                    4 votes
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                      Hi Carina,

                      I’m so sorry to hear you’re having trouble with Keepy! That does sound frustrating, thanks for reaching out to let us know. I’d be happy to chat with you to try and troubleshoot your issues. Please send me an email to autumnmp@keepy.me if you’d like to chat.

                      Thank you again,
                      Autumn
                      -Community Manager

                    • Rearrange/sort photos by date

                      Would be nice to rearrange photos or have them sorted in chronological order by date taken and be able to choose earliest or latest first.

                      57 votes
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                        Thank you so much for posting, You can view your keepies in a chronologic way by switching the grid mode using the toggle on the top right corner of the screen

                        Please let us know if that’s what you were looking for

                        Offir

                      • Edit Child's Icon

                        I accidentally made my son into a daughter, and would like to swap out the graphic with a photo. How do you edit their icons?

                        2 votes
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                          completed  ·  0 comments  ·  Admin →
                        • Upload Video

                          I recorded a brief video of my child at dance class this morning. There doesn't seem to be a way to upload it from my phone as videos do not show up as upload choices (iPhone 4S). Am I missing something? This would be a really nice feature.

                          80 votes
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                          • Have a filter for sorting by date

                            There needs to be an option for sorting by date in chronological order. I don't always upload our pics in order and I'd like to see them in order when I print out a book. Also promo codes for purchasing things in the store would be awesome too!

                            3 votes
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                              Thank you so much for posting, You can view your keepies in a chronologic way by switching the grid mode using the toggle on the top right corner of the screen

                              Please let us know if that’s what you were looking for

                              Offir

                            • Chronological posting

                              I am new to the app and want to post events/photos from the past however it doesn't show the events in chronological order which is annoying, also it eats into your free monthly allowance when those posts relate to past months

                              21 votes
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                                completed  ·  3 comments  ·  Admin →
                              • Timeline

                                I am loving this app!! I have been taking pictures of my daughters artwork but can now share it and comment. So fun for any parent! One feature I would change is where the pictures are displayed in the list view. It would be great if they were sorted by time instead of when I uploaded them. That way I if I found an older pic later, it would be put in chronological order. It would be fun to watch the artwork "mature" over time!

                                Thanks,
                                Laura

                                2 votes
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                                  completed  ·  2 comments  ·  Admin →
                                • Storage

                                  Would like to see a Shutterfly option also. Not only could we store pics. but we could make books from that account.

                                  3 votes
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                                    Hi Jess,

                                    You can now print your Keepies on Shutterfly products!

                                    Once you have the Shutterfly app installed, simply tap on the Keepy you’d like to print, tap “share”, then “other”, then select “Shutterfly”.

                                    Enjoy, and thanks again for your feedback.

                                    -Autumn
                                    Keepy Community Manager

                                  • Why are all my videos still processing?

                                    Whenever I post up a video, it shows as 'processing'. Some of these videos have been processing for a few weeks and haven't uploaded. Any way to restart/resume upload rather than deleting them and reloading? As this creates an issue with chronological order of items!

                                    12 votes
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                                      Hi All,
                                      We released a new version to the app store, that fixes the issues we had with uploading photo and video upload for those who had challenges. Please give a try to the new version and let us know if the new version works better
                                      Offir

                                    • 22 votes
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                                      • Allow 2 parents to share 1 keppy account

                                        My wife and I don't want to have separate accounts because that is more for us to keep up with. It would be easier if we could have 1 account for the both of us since we have the same children!

                                        16 votes
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                                          completed  ·  2 comments  ·  Admin →
                                        • Uploads

                                          I wish there was a drag and drop function on the uploads and that you could upload multiple pictures at the same time. I am also a fan of my grandchildren but I can't add my pictures to their sites. You should put a function where the person whose keepie site it is can authorize a fan to upload to their kids

                                          10 votes
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                                            Hi,
                                            I am happy to update that both iOS and Android users can now add more than one photo per memory.
                                            Please try it out and tell us know what you think at help@keepy.me

                                            Thank you so much for your patience

                                            Dee Platt
                                            Keepy community manager

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