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  1. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Christy,

    Many parents create their very Keepy own profiles for those exact reasons. Date night ticket stubs, birthday cards from Mom & Hubby…napkin notes from a special dinner – sky’s the limit.

    Hope that answered your question, feel free to send us more feedback when inspiration strikes.

    Best,
    Autumn
    Keepy Community Manager

  2. Deleting

    How do I delete

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    To delete a keepy, simply tap the pencil icon at top right, then tap “delete” at the bottom right of the image. To delete your account, just reply back and let us know. Hope that helps!

    Best,
    Autumn
    Community Manager

  3. Turn on microphone

    Hi I accidentally told keepy no on microphone....how can I allow it now? It repeatedly tells me no microphone. Thanks for your help and I LOVE your app!!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Timeline

    I am loving this app!! I have been taking pictures of my daughters artwork but can now share it and comment. So fun for any parent! One feature I would change is where the pictures are displayed in the list view. It would be great if they were sorted by time instead of when I uploaded them. That way I if I found an older pic later, it would be put in chronological order. It would be fun to watch the artwork "mature" over time!

    Thanks,
    Laura

    3 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Comment on photos

    Some people don't want to comment via video so it'd be nice if they could write a comment on a photo instead.

    67 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Keepers!

    Hope you’re enjoying the latest version of Keepy, which includes commenting ability via text, video & voice!

    Let us know if you have further feedback, and thanks for reaching out.

    Best,
    Autumn

  6. NOT user friendly

    Every time I try to keeps something I her additional instructions forced on me. My most current problem is with the 4th document I've tried to store. My sons spelling test. Now when I go to any child it shows their stuff greeted out with the word edit and an arrow pointing to a pencil. However u can't tap the word or pencil or change anything. Great idea for an app but 4 tries out of four I have not been able to load what I want. SOOOO thankful I haven't added fans or shown this frustrating app to friends…

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Carina,

    I’m so sorry to hear you’re having trouble with Keepy! That does sound frustrating, thanks for reaching out to let us know. I’d be happy to chat with you to try and troubleshoot your issues. Please send me an email to autumnmp@keepy.me if you’d like to chat.

    Thank you again,
    Autumn
    -Community Manager

  7. Old photo

    Hi-

    I have a photo of a piece of artwork my son did over a year ago. Is there a way to upload the photo? I can't find the original piece of artwork to take a new pic of it and add it to keepy. Suggestions?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris,

    Yes, you can upload photos from your camera roll. Click the “+” sign, then tap “add/upload photo”, then tap the small square on the bottom left side of your screen to access your camera roll. Let us know if you have further questions. Thanks for being a Keeper!

    -Autumn
    Community Manager

  8. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Microphone

    I like the app and would love it if the microphone worked...it keeps saying iPhone microphone not working but this is fine with everything else. Anyone having same problem or know how to fix? Tks

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    HI Elisabeth,

    Please make sure your microphone is enabled.

    Go to your iPhone’s Settings, then Privacy, then Microphone and enable Keepy.

    Let us know if you have further trouble!

    -Autumn
    Community Manager

  10. LOVE This App!!!!

    This app is Perfect for parents and children from all backgrounds!! Stay at home Mum to high flying business woman.... Memories are a must!!!!! My children are Arts & Crafts obsessed! So much so that I lose track of most things they make!!! :'( My solution?? Keepy!!!! Excellent site but as I have 8yrs & 2 children's worth of memories I can't always remember the exact date of the pieces... The month & year only as well as the full date should be an option upon saving info :) HIGHLY recommended though!!!

    16 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Carla thank you for this fabulous endorsement and for your feedback regarding date options. This feature is under review. We’ll let you know when we have news. :)

    Thanks for being a Keeper and Happy New Year.

    -Autumn
    Keepy Community Manager

  11. Saving video comments to camera roll

    I would use this app if it allowed me to save the video comments to my camera roll. Those video comments are precious and in some cases more important to me than the original picture!

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sherry,
    We couldn’t agree more! And the good news is, when you link your Keepy account to Dropbox, your video comments along with all your content will automatically sync to your Dropbox account. Yours forever. :)
    Let me know if you have any other questions.
    -Autumn, Community Manager

  12. Sending the child's recording.

    I love Keepy! But, I've sent several pictures to family and they aren't able to hear the recording from our child. I've sent them email & text message to iPhone & iPad, but it doesn't work. Am I doing something wrong or are they?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris,
    Thanks for being a keeper. :) No one is doing anything wrong! When you share a Keepy via email or text, recipients only see the image. So! If you want them to see the videos and hear the voiceovers, you need to invite them to be your child’s “fan”. They will then receive email notification everytime you upload a Keepy, with a link from which they can view the Keepy and corresponding content.

    Lots of great updates coming soon so please stay tuned! And let us know if you have further trouble.
    -Autumn
    Community Manager

  13. Delete a video comment

    It's hard to get a good video comment right first time. I recorded and retook a few times.
    Eventually I kept one I was happy with but decided to record one more and then choose between them. I now wish to discard the first one but can't work out how. There must be a way since what if a comment is left that I would not want my child to hear/see -as parent should have full editing rights - even if via a protective password.

    Thanks, Sallyanne Fisher.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sallyanne,

    Thanks for your feedback. I agree! There are a couple (not so great) videos I’ve recorded myself that I’d like to delete off my child’s profile. We are working on that feature and hope to have it implemented in the near future. Please stay in touch and keepy on keepy-ing on!

    -Autumn
    Community Manager

  14. Edit Child's Icon

    I accidentally made my son into a daughter, and would like to swap out the graphic with a photo. How do you edit their icons?

    4 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pets

    Third inquiry no response! Idea, there should be a categories for pets. Dogs, cats, etc!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Michael!
    Sincerest apologies that you’ve not heard from me sooner. Thanks for joining Keepy and sharing your feedback. That’s a lovely idea. You could always add your beloved pet as a “kid”, and assign a gender, so that he or she could have a profile with a cute picture. We’ll be sure to let you know if and when the feature you’re requesting is in the pipeline. Thanks again.

    -Autumn
    Community Manager

  17. Allow 2 parents to share 1 keppy account

    My wife and I don't want to have separate accounts because that is more for us to keep up with. It would be easier if we could have 1 account for the both of us since we have the same children!

    17 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Autumn is the hardest worker her Step-dad and I could never be any proud of her she's awesome

    She keeps on keeping on and she is A awesome friend and daughter I am truly blessed

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Robin,
    This is a lovely note for Autumn! You’ve posted to our user feedback forum, but don’t worry, the ability to comment on Keepies via text is on the way. Thanks and keep on keepying on!
    -Autumn, Community Manager

  19. keepy for android smart phones

    i have an android smart phone and would like to download this app for my girls artworks.Its awsome

    9 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. important

    Dear team,

    Our review of your keepy app was published on our site http://www.apppicker.com. You are free to use the content in any marketing material you choose.

    The review will be read by a few thousand of our readers but to keep the momentum going we recommend you do the following:
    Tweet the article to your Twitter followers.
    Post the review on Facebook.
    Place a link to the review in the press section of your website.
    Post the link on several social media sites like Digg, Stumpleupon, and Reddit. They work well in spreading the word.
    Submit a video…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Dear Jason & AppPicker Team,

    Many thanks for a thorough and thoughtful review of Keepy! We’re pleased to hear that you find it a valuable tool for parents & families. We’ve shared the link across all appropriate platforms, but were unable to submit our video through my AppPicker profile page. Please let me know if you have any further instructions.

    Best,
    Autumn
    Community Manager
    autumnmp@keepy.me

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