General
-
Why are all my videos still processing?
Whenever I post up a video, it shows as 'processing'. Some of these videos have been processing for a few weeks and haven't uploaded. Any way to restart/resume upload rather than deleting them and reloading? As this creates an issue with chronological order of items!
15 votesHi All,
We released a new version to the app store, that fixes the issues we had with uploading photo and video upload for those who had challenges. Please give a try to the new version and let us know if the new version works better
Offir -
Have an option to create a photo book directly from Keepy.
The ability to click and create a photo book directly from Keepy.
24 votesHi Keepers,
I am happy to announce that you can now print whatever you want directly from the app using the ‘Keepy Store’ (under the setting panel)
Let us know what you think of it!Best,
D
Keepy Community Manager -
allow users to edit the date of birth of a child
I just realized I didn't change the year of birth for 2 of my kids when i created my keepy account. i cant find the option to edit the date of birth. I've looked on iOS from my phone and on the web from my mac. thanks in advance for the help!
2 votes -
Upload Video
I recorded a brief video of my child at dance class this morning. There doesn't seem to be a way to upload it from my phone as videos do not show up as upload choices (iPhone 4S). Am I missing something? This would be a really nice feature.
83 votesHi Keepers,
I am happy to say every Keepy can enjoy our video interface and upload as many Keepies as your plan allows.
Please email us if it is not the case at hi@keepy.me and we will be more than happy to help. -
32 votes
-
Rearrange/sort photos by date
Would be nice to rearrange photos or have them sorted in chronological order by date taken and be able to choose earliest or latest first.
58 votesThank you so much for posting, You can view your keepies in a chronologic way by switching the grid mode using the toggle on the top right corner of the screen
Please let us know if that’s what you were looking for
Offir
-
Photo book
Can you link with a photo book printing company? Something like snap fish or shutterfly.... Where all of the keepys can be printed into a compact nice photo book?
I would live to print one book each year for each kid. Would take up much less space than all of the crafts (that I throw away) after I put on keepy26 votesHi Keepers,
I am happy to announce that you can now print whatever you want directly from the app using the ‘Keepy Store’ (under the setting panel)
Let us know what you think of it!Best,
D
Keepy Community Manager -
Make into a photo book
This app seems to be pretty awesome. My idea would be to turn each child's stuff into a photo book. A QR code could be used for the video and voice. So far, I like what I see.
26 votesHi Keepers,
I am happy to announce that you can now print whatever you want directly from the app using the ‘Keepy Store’ (under the setting panel)
Let us know what you think of it!Best,
D
Keepy Community Manager -
42 votes
Hi,
I am happy to update that both iOS and Android users can now add more than one photo per memory.
Please try it out and tell us know what you think at help@keepy.meThank you so much for your patience
Dee Platt
Keepy community manager -
Large families
It would be nice if this would accommodate large families. I have 8 children sand would like to have them all on here.
3 votes -
Error showing up
Whenever I try to upload a picture of my students work an error pops up, I haven't been able to use the app like I'd like to because of this.
3 votesHappy to see i was solved for you
Offir
-
Problem
I get this error message all of a sudden and Keepy doesn't work at all any more:
Request base notification failed: not authorized
What do I do now?
2 votesThanks for reaching out! we had a small glitch and were able to fix this now.
-
View chronologically
Please add the ability to view posts chronologically.
2 votes -
Blank pictures
Even though a picture is entered, it shows it as blank unless I edit it.
13 votesHi All,
We released a new version to the app store, that fixes the issues we had with uploading photo and video upload for those who had challenges. Please give a try to the new version and let us know if the new version works better
Offir -
Have a filter for sorting by date
There needs to be an option for sorting by date in chronological order. I don't always upload our pics in order and I'd like to see them in order when I print out a book. Also promo codes for purchasing things in the store would be awesome too!
3 votesThank you so much for posting, You can view your keepies in a chronologic way by switching the grid mode using the toggle on the top right corner of the screen
Please let us know if that’s what you were looking for
Offir
-
Selecting more then one picture
It would be nice to be able to select more then one picture at the same time for a same event. Exemple: if theres more then one picture for the same competition event; select them all at once then save together. It would also make it better to creat pages of a photo book. Thank you
18 votesHi,
I am happy to update that both iOS and Android users can now add more than one photo per memory.
Please try it out and tell us know what you think at help@keepy.meThank you so much for your patience
Dee Platt
Keepy community manager -
18 votes
Hi,
I am happy to update that both iOS and Android users can now add more than one photo per memory.
Please try it out and tell us know what you think at help@keepy.meThank you so much for your patience
Dee Platt
Keepy community manager -
Password reset
The password reset pay does not work. It is not accepting any password or acknowledging anything entered into the field.
1 voteHi Heather,
I believe I emailed you about this, please let me know if you did not get my email.D
-
Sync between devices
I noticed that the app does not appear to sync the deletion of pictures across devices. If I add a picture on one device, I can see the added picture on the other device. But when I delete pictures from one device, the pictures still appear on the second device. The only way to make the deleted pictures disappear from the second device (without manually deleting the pictures again on the second device) is to uninstall and reinstall the app again on the second device. Shouldn't the apps on two different devices sync up to reflection deletion of pictures on…
1 vote -
setting to turn off new picture to upload notification...
it's annoying. there's a reason I didn't upload that pic I took 3 days ago.
I don't need to be notified hourly that i can click to upload it.10 votes
- Don't see your idea?